Sunday, 27 July 2008

It's going to go wrong


I always assume machines know nothing and people know everything

One of the assumptions I make is that my computer is going to go wrong and all my work is going to get lost.

I have lost things on occasion, but by and large I know this assumption isn't true. Firstly because I have one of those little MacBooks and I've been told they rarely break down. Secondly because (when I remember) I back everything up 'in space' so it can't get lost and, what I don't back up google, my e-mail account, does. And thirdly - I think I need a thirdly here - because it hasn't gone wrong since I had it - and those odd times when I thought it had - it was always me that had done something wrong.

So, logically I can reassure my assumption that all is well. The facts stack up nicely against it and so I have to stay calm and trust that everything is OK.

My other assumption - that people know everything - is equally difficult to feel comfortable with. It takes me a long time when I meet someone to realise that we have different pools of knowledge. I always assume they know everything I know - even if I know that I don't know everything they know.

The last five days I've spent training Life Clubs hosts and increasingly I find training others a little uncanny. I can't imagine that they don't know what I know, so I cut corners in what I tell them and skip over things that are probably quite important - anything rather than risk telling them something they already know. And yet if I thought about the facts, it would be apparent that they don't know anything I'm going to teach them or else why would they be there.

If only I could assume that people know nothing and machines know everything, I'd be all right.

See you soon,
Nina
Founder Life Clubs

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